[QUOTE] FWIW, this is not an uncommon complaint amongst posters to other groups I lurk near. A couple of numbers to try: 0114 201 6965 (and 6)[/QUOTE] Sadly, ringing that number enters the caller into the hell of the keypad-entry maze, to exit which the caller needs to spell out the surname of the person with whom the caller is dealing.[QUOTE] Here's some stuff I found on another group. Just about everything you need:[/QUOTE] Heh. Cheers.