After a week of stuffing around, my lovely employer finally managed to work out how to use a fax machine properly, and provided the details I needed to pass on to my credit union. So the finance is now approved, and I just have to wait for the paperwork to be processed! That will take a few days (no local branch, so paperwork needs to be done by mail), and hopefully by this time next week I'll be taking delivery of my nice shiny new Yamaha XVS1300! woohoo! :-D