Water in petrol from BP? PLease reply...

If you've had to have your tank cleaned because of water in the petrol
from BP last Sept. in SE Qld (Waterford in particular, but possibly
other locations), please post a followup here. They refuse to pay for
me having to have my tank flushed from the huge volume that was in
there after a fill-up. Other suggestions appreciated...

Thanks,

LFB.

 

Live with it....

paulh

 

and pour a 1L bottle of Metho in next time you fill the car up. The metho
will absorb the remaining water and will be burnt as you use the fuel

 

I can't see why you should wear it, BP are always prattling on about their
product being superior.
This sounds like a slack operator, personally I would be talking to the BP
main office PR person to get them to at least fire a well deserved rocket up
the operators fundamental orifice !!

 

probably a site specific problem
the tank has a leak and you got the first lot to be pumped

did you take a sample back to the servo and show them, with a receipt
for the fuel?
get in contact with BP support and complain to them

Kev

 

DIE CROSSPOSTER

 

And you fucking crosspost that!!
[shakes head]

 

Wanted everyone to know..

 

Everyone saw my reply but it wasn't crossposted. (Well; not to aus.moto anyway)
--
Clem
[cynicism is all tool rampart]
~

 

Contact Small Claims, they will point you in the right direction.

 

The people that cleaned it out for you - did they keep a sample? if all
else fails try the webpage notgoodenough and report it there - if BP don't
come to the table, at least they will be shown as un caring assholes

Boc

 

Contact the Queensland Department of Fair Trading and ask them about your
rights

http://www.consumer.qld.gov.au/

If all else fails, take 'em to court in the Small Claims Tribunal

http://www.justice.qld.gov.au/courts/factsht/factsheet1.htm

Make sure you've got your facts right, though. That includes as much
proof you can get of actually purchasing the tainted fuel from the
outlet concerned.

DaZZa

--
People can be divided into three classes.
The few who make things happen
The many who watch things happen
And the overwhelming majority who have no ides what has happened

Picked up from a web site, author unknown

Address in header is spamblocked. ROT13 the following for email replies

 

Is not BP the same mob who had to pay millions to Toyota and others because
they brought in a new diesel mix without telling anyone?

 

Friggin Xposters

 

[proud feeling]
My very own stalker.

 

Thay did not pay any money to any manufacturer
they paid for repairs to leaking fuel pumps on older diesel vehicles
they knew it would happen before they started selling the low sulphur
diesel and already had in place a compensation plan
all anyone had to do was contact BP on their toll free number and make a
claim, they were then directed to take their vehicle to a repairer, get
a quote for the repair, and foward that and proof of purchase of BP
diesel(more than one fill) to the claims department they nominated

they gave me the go ahead to have it fixed the next day after I faxed
the details

Kev

 

Thanks to all (except Biggus Dickus) for the replies.

The manager at the servo never returned my phone calls, so I got
straight on the horn to BP who sent me to the Claims Management
outfit, who were the ones who refused to pay.

I *do* have a sample from the mechanic who did the job, who said that
there was a lot more water than that in the tank. I'd have to get him
to say so in court, of course, and get meterology data as well...BP
said "condensation" when the night I filled up was the first rainy
night in a long time after an extended drought. How can a full tank
that's dry from a drought get enough condensation to cause the engine
to fail completely?

The EPA and the local council (who license servos) are also on the
case, because the servo is right on a river. If they find petrol in
the river, BP has a much bigger problem, not to mention no argument
that groundwater was *not* involved...

Of course, other people with the same problem in early-to-mid Sept.
would have been enormously helpful.

cheers,

LFB.

 

If there is more than about 500ml of water in there, then 1L of Metho isnt
going to be enough.

T

 

Regarding this ongoing discussion, it would seem to me that unless other
motorists are complaining of the same thing, the most difficult thing
would be proving it.

Obviously, there would be no difficulty proving, or at least strongly
suggesting, that the damage was caused by water in the fuel. But in
isolation, it would be difficult to prove where the fuel actually came from.

Fuel could have come from many sources. Kids sometimes have a knack of
"helping" parents by doing things they shouldn't, although not always
maliciously.

I think that knowing where it came from, and being able to prove it are
to completely different things, too.

Just my two cents worth.

 

You never did mention in your post Lloyd what type of vehicle had it's fuel
contaminated. Care to tell us if it's a 4WD we're wasting all our posts on?
J