SUNL - Don't do it!!!

Discussion in 'Texas Bikers' started by Anonymous, Aug 12, 2007.

  1. Anonymous

    Anonymous Guest

    <<http://chinariders.net/modules.php?name=Forums&file=viewtopic&p=6462&highlight>>=
    I was a SunL Dealer couldn't get parts at all and filed against them through my credit card company. Endless Journey Cycles Ohio

    <<http://myvento.net/forum/viewtopic.php?t=3544>>
    Just picked up a brand new 150cc scooter by SUNL. Got it cheap, but as I am finding out, getting replacement body panels are difficult to come by. I email SUNL in Texas but they don't respond. I email a distributor in City of Industry, California, and they too don't respond. It would appear the SUNL is another fly by night company or run out of someone's bedroom.

    <<http://www.atvnation.com/forum/lofiversion/index.php/t11020.html>>
    Run away from anything that says SunL on it. We used to deal in their scooters also and they were nothing but problems.

    <<http://www.myvento.net/forum/viewtopic.php?t=1763>>
    Arg! Well I still don't have the parts I need to fix my kickstarter. I can't get a hold of SunL's parts division (the switch board at SunL only picks up the phone when the parts division is closed, HA!). Brian, If your smart you will tear up Sunl's number and never call them again. They are THE WORST company when it comes to scooters.

    <<http://www.myvento.net/forum/viewtopic.php?t=849>>
    One important message to you. DO NOT look for any support from
    SUNL. They are the worst in my opinion and I have been trying to deal
    with them since buying the bike last October.

    <<http://www.thesqueakywheel.com/complaints/2007/FEB/complaint11889.cfm>>
    I purchased several mopeds to resale in my powersport shop. Sunl has made promise after promise to send necessary parts which I ended up buying from a parts house.

    <<http://www.gokartsrus.com/go-kart_forum/viewtopic.php?t=443&sid=42ac0a15abd4b1b62fe155bc9c1c6090>>
    Many many phone calls all over the country dealing with rude receptionists and ignorant peaople, finally yielded the name and phone number of the GM over thier 4 US branches, Jeff Boudreaux at 1-866-423-1072. I spoke to him on Feb 14th and thought i was finally going to get somwhere, he refered me to Chris the Parts and Tech manager in Texas. Now about 10 e-mails later I have not gotten any resolution. Lotsa "gonnas" but no action. when I am done with this post I plan to get on the phone to Jeff again. Really a shame if they want to build a brand in the US, if they don't change and begin to listen to customers problems, address them with manufacturing changes and then stand behind thier product and make parts accessable they won't last long.
    I have had alot of communication with SUNL in Texas and do not get the responses I had hoped for, especially considering they are trying to build a brand here in the U.S. For example I have tried to get the missing washer that holds on the dust cap on the front hub for over a month now.... Nuthin. I have tried to find out if there is a clutch rebuild kit.... Nuthin. I could go on but won't.

    <<http://www.complaintsboard.com/complaints/sunl-c869.html>>
    These karts are junk. And if that isn't enough, just try getting parts for them. Even as a dealer, I couldn't hardly get any parts. I finally gave up and dumped the line. Stay away from SUNL. You will be doing yourself and your family a great favor.

    <<http://www.texasatvs.com/forums/archive/index.php/t-14204.html>>
    stay away from me and my buddy used to sell them they have alot of problems Chassis breaking carbs falling off and sticking wide open one kid .. got hurt noto long ago and sunl is being sued over defects spend the extra money and buy name brand

    <<http://www.powersportsnetwork.com/enthusiasts/review_detail.asp?rv=48461&veh=40198>>
    -- Pink Piece of Junk --
    I can't believe I actually bought this for my 8 year old daughter. She wanted to ride with me at the local track but I didn't want to spend any more money on an expensive quad so I decided to buy this. I am extremely disappointed because it only rides for a few hours before something goes wrong with it. Everything about this quad is awful. I would never buy another SunL ATV ever again.

    <<http://www.powersportsnetwork.com/enthusiasts/review_detail.asp?rv=47724&veh=38999>>
    -- SUNL Junk --
    Purchased a Hanma R6 for grandson for Christmas. Purchased 12/22/2006. Went through all the pre-ride checks and he received atv on 12/26/2006. No rough riding, no jumping, no high speeds and unit falling apart everyday. Welds breaking and bolts coming loose. Returned unit on January 4, 2007 and probably out the money, but SUNL is junk - DO NOT BUY IT. No warranty, no parts, and no service. Somebody needs to get a class action suit started on these guys to shut them down or get them straight before somebody dies.

    <<http://forums.atvconnection.com/messageview.cfm/catid/10/threadid/518264.cfm>>
    You get what you pay for...I bought a ATV 109 for my son, it served it's purpose for a couple of months. I got tired of fixing it after every ride. In general, they are junk.

    <<http://www.atvtime.com/phpBB2/viewtopic.php?p=106869&sid=253c69a37fd42071a81a35477649ac99>>
    We bought a little SUNL about 2 months ago, something has fallen off or broke everytime we go riding. This last time, it was the frame. So we are sending it back and are looking at getting the Unison Desert Cat 90. So far I have heard alot of good stuff. We ride in sand mostly. My son is only 35 lbs and will be 8 this summer. We want something that we wont have to fix or tighten things on every time we ride.

    http://ridingarizona.com/forum/topic.asp?TOPIC_ID=24677&#246517 <http://ridingarizona.com/forum/topic.asp?TOPIC_ID=24677&> <<http://ridingarizona.com/forum/topic.asp?TOPIC_ID=24677>&>
    We have some experience with "Chinese Quads". While they are cheaper, you have to be willing to put in the time in maintaining them. They take A LOT more maintenance than regular bikes. Things rattle off and parts break easily on a regular basis. You have to know how to fix them and it is difficult to get certain parts. It takes a lot of patience in getting on line and calling places to find parts. Many times we have ordered parts for them to be back ordered for months and we never get them. It was really hard to find tires and wheels for our little one and we ended up having to wait about 7 months before we found the right ones.

    <<http://ridingarizona.com/forum/post...&REPLY_ID=211831&TOPIC_ID=21612&FORUM_ID=10>>
    I bought a SunL 50cc quad for my 5 year old stepdaughter less than a year ago. I too did not want to spend $2k on a 50cc quad, especially if she turned out not to be interested in riding it. My first impression was that it had a stout motor for a 50cc., had a decent looking rear disc brake, electric start, remote start, remote kill switch, pretty neat I thought. I soon realized that what I had was a total pile of crap.

    * The suspension is nothing more than springs - there is no appreciable damping in the "shock". Makes for precarious handling characteristics thru any sort of appreciable bumps.
    * The throttle stop, at its full-in position, still allows the bike to haul a**.
    * There is no parking brake, and it will walk away at normal idle levels.
    * Not that the brake is much use, which was surprising, as it's a hydraulic disc brake (rear only, no front brake at all). It will slow the bike down eventually, but it's not even strong enough to lock the rear wheels pulled fully to the grip. Yes, I bled it, no improvement.
    * There is no gas tank petcock. A piece of plastic from the cheapo gas tank lodged itself in the float seat, causing it to piss gas out the float vent. There was no vent tube, so the gas was leaking on the hot cylinder head. Only solution given a lack of the right tools to remove the plastics at the time was to drain the gas tank before putting it back on the trailer.
    * With the help of the springboard suspension and some uneven bumps (common to offroading), my daughter managed to flip it over. Now the steering shaft is bent.

    She's ridden it at maybe 8 outings total, and it is now a total piece of garabage. During the last 4 outings, I've spent more time fixing it than she has riding it, cutting out my riding time as well. Now that I know she's into riding, she will be getting a quality quad for her birthday in a couple months.

    So, in conclusion, if you don't ride very hard, or if you do ride hard but don't venture far from camp and can put up with a constantly breaking motorcycle or quad, the chinese models may be what you're looking for.

    <<http://www.complaintsboard.com/complaints/sunl-c869.html>>
    7 days ago by Brandy Jenson
    I bought 2 four wheelers for my two daughters for a Christmas present from sunl the first thing that happened was when they were delivered one of them was the wrong color it was suppose to be pink and it was a hunters camo yellow for a boy and this was a Christmas present for my daughter and i hand her this boy looking four wheeler i contacted sunl and they said they didnt have the one i ordered so just sent me the wrong one hoping i would be happy well i was not it took from the end of nov. To just a few days ago to get the new body that i ordered i am so disappointed with these four wheeler every time we attempt to ride them they literally fall apart both of them are a piece of junk all the problems i read you had i have had the same things wrong with mine and every time i try to contact them they are full of excuses i think they're waiting for the year warranty to be up so then theres no chance of getting any help from sunl we bought these and they dont even run and were s
    uppose to just say oh well we got ripped off its not fair we should get a refund or something i feel like we totally got ripped off.
     
    Anonymous, Aug 12, 2007
    #1
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  2. Anonymous

    louie Guest

    louie, Aug 12, 2007
    #2
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  3. Anonymous

    Ed Hart Guest

    That's it.I will draw the line here.I cannot tolerate any more.
    Monday morning I am going down to the nearest SUNL dealer to look at these
    things.I hope I don't break down and purchase one because they are such a
    bargain priced machine.
    Does anyone know how many one has to buy before you can get a price break?
     
    Ed Hart, Aug 12, 2007
    #3
  4. Anonymous

    Ed Hart Guest

    BJ?
    Come go with me so I don't buy a dealership here in Mesquite.
     
    Ed Hart, Aug 12, 2007
    #4
  5. Anonymous

    bj_kana Guest

    Bjay way up here: Damn, Gary, did they recruit you.......Do you now
    have another anonoymous ''usenet'' secret deal going on.
    -----kidding----heheh. Seriously though....No wonder the writer
    doesnt want this in the archieves, 'hail'' it is toooo long, and
    tooooo many of 'em.
     
    bj_kana, Aug 12, 2007
    #5
  6. Anonymous

    bj_kana Guest

    Ed---Okay, I understand, you dont wanna loose control and over buy,
    being by yourself, shopping at the SUNL place, what ever the hail it
    is?.....hehe
    /bjay/
     
    bj_kana, Aug 12, 2007
    #6
  7. Anonymous

    Brian Walker Guest

    Texdays now has a new line of work....he's buying SunL dealerships!!!
     
    Brian Walker, Aug 12, 2007
    #7
  8. Anonymous

    bj_kana Guest

    Gary, needs to come on and say something, defend his self.....I aint
    hurd nothing form the old white headed, paunchy, black Valk rider..
     
    bj_kana, Aug 12, 2007
    #8
  9. Anonymous

    Anonymous Guest

    Anonymous, Aug 12, 2007
    #9
  10. Anonymous

    louie Guest

    C'mon now, we know our Anonymous'

    .....louie
     
    louie, Aug 13, 2007
    #10
  11. Anonymous

    Bill Cattell Guest

    snip the rant

    You know, I think EVERYBODY heard you the first 50 times you posted this
    crap. After reading you continual whine I've made up my mind that I
    wouldn't do business with anyway. So put a cork in your whine-pit.
     
    Bill Cattell, Aug 13, 2007
    #11
  12. Anonymous

    BJayKana Guest

    Bill Catell tells the new Anonymous feller:

    //chinariders.net/modules.php?name=Forums&file=viewtopic&p=6462&highlight>>=
    I was a SunL Dealer couldn't get parts at all and filed against them
    through my credit card company. Endless Journey Cycles Ohio
    (snip the rant )

    Anoymous...
    ''You know, I think EVERYBODY heard you the first 50 times you posted
    this crap. After reading you continual whine I've made up my mind that I
    wouldn't do business with anyway. So put a cork in your whine-pit. by
    Bill Catell



    This anoymous fart smeller, undoubtedly doesn't realize there are only
    around 8 of us on here....he needs to go to a Harley NG, where 100's are
    on there reading shit like this, and they enjoy making fun of others,
    not like us.....we're all gentlemen.

    B. Jay Kana--
    NETexas
    02 Valkyrie Cruiser--
    ( happy trails to you all)
     
    BJayKana, Aug 13, 2007
    #12
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