Redwood City Yamaha Sales/Service experiences?

I'm interested in info about buying a bike there and having it
serviced. The several times I've stopped in, it's seemed a bit, um,
chaotic?, no disorganized. Stuff (shiny and leathery) on the walls
seemed like afterthoughts, stuff on the floor seemed like, well, stuff
on the floor.

Lots of *.Star-type bikes in the middle, some go-fasty bikes at either
end.

Parts area seemed pretty small, though I didn't have a chance to chat
with anyone. Sales guys seemed busy smoking out front.

Is there something more than meets the eye here? I've done lots of
business with Redwood City everythingbutyamaha, and have had positive
experiences all round. If they sold Yams, I'd buy from them.

I just didn't get a vibe that they actually wanted my business, but
that's just a vibe and it may be my febrile imagination. I'm
comparing it to my experience wandering around other local dealers,
say Cal BMW or Honda Pen or RC !Yamaha, where the sales droids at
least acknowledge after a bit.

just looking for some info,

thx

 

Closed for several months, reopened with a new Owner.