You can download the file from here and try again [URL]http://pogostick.net/~pnh/ntpasswd/[/URL] It's a zipped file so you need to decompress it. Make sure that you're burning it as an image not just trying to copy the file to a disk. Burning as an image will create a CD that you can boot from, with a whole bunch of files on it. If you're using Windows, we can see if I can connect remotelyto your laptop and make sure that it's being burnt properly.