Finally spoke to CN this morning, after collating all the info about other people getting unlimited mileage policies... Explained to matey that when I took the policy out I had stated that I wanted unlimited mileage when I took out the policy but was told that they could only provide for a maximum of 10k/year. He thought this sounded a bit off so he started to play with the policy a bit and *bingo* same policy with unlimited mileage. Cheers. Unfortunately he also confirmed that the policy has a limit on the value of the bike I can insure - I hadn't been told that they wouldn't insure bikes that are worth more than 4k when I took it out. I don't have a problem with that per se, but I hate finding out little details like this afterwards, *especially* when they're not mentioned in the documentation that you get with the policy. I think I'll be writing them a not-too-nice letter pointing this out, because it's not quite the first they've made a cock-up like this. OTOH most other brokers are a lot worse so I'll probably have to stay with them anyway...