Extract from an Email I just got. " As a result of a failure to debit your credit card for the latest invoice, your account has been locked and the outstanding amount has been passed to BFS Finance for payment processing. Due to a false entry in our system, you did not receive the reminder that would normally be sent to you after a failure to debit your credit card. We apologise unreservedly for this mishandling and for any concern this may have caused. " Cunts, they fucking apologised before I had a chance to fucking complain. How fucking dare they? I'll fucking have them for that, They can't treat me like that, I'll make the bastards suffer. It's the fucking effrontery of it all. Not only have they, at a fucking stroke, taken away a perfectly good opportunity for me to have a real right complain for no fucking good reason at all but they have fucking grovelled as well. 1&1 Internet innit. Just as well there was nothing currently mission critical hosted by them eh? I dare say it has got something to do with me getting a new debit card[1][2]. Now to find out how long it has been out. What is the bets they offer a same number of days free credit or fuck off? [1] Bang up to date it is, chip, pin, forgotten number, the works. Right with it I am. [2] Although I thought I changed to direct debit when I took vanityvideo. Hmmm, we shall see.