Lost my insewerants documnts (dont ask), phoned up the general enquiry number from the back of the rag mag. First, the phone was answered in two rings, right put me off my stride that did i can tell you. Nice lady said I needed another number, I wrote it down in case, and she put me through. Phone again answered before I've had time to make a cup of tea and pop to the shops, nice lady says its 17 squids, but if I go to the web site its free. Off I trolley, sure enough, duplicate documents section, a few basic questions and done. That was Tuesday afternoon, Thursday morning documents on door mat. Not often you get that sort of response. So one bike, moted and taxed.
