Got a letter today from "MasterQuote Insurance Motorcycle Team" which starts with... "Following the closure of Mitchell and Partners, MasterQuote is pleased to advise you, that with immediate effect, we have reached agreement to provide continuing service for your insurance policy." <and a lot more waffle> "Please be advised that the M&P Archway branch is now closed. If you need to make a change to your policy or ask us questions please call us on...." This is the first Ive heard that M&P had closed. anyone know any more? -- Adie (replace spam with nickname to reply) UKRM FAQ: http://www.ukrm.net/faq/ Triumph 955iSS / GSF1200 bandit (pending) / GSF600 bandit (for sale) / CG125 MRO#11 BOTAFOF#7 BOTAFOT#130 DIAABTCOD#17 MIB#24 YTC#16 BOB#15 ex-UKRMMA#22 BOMB#11
Adrienne M Jenn emerged from their own little world to say No doubt another clueless call centre replacing a specialist. MQ parent, BDML, seem to be in an expansive mode. They have also acquired the bike insurance part of the soon to be defunct Hill House Hammond chain. This is odd as the HHH parent company is Aviva, owners of Norwich Union. Is this a sign that NU are pulling out of bike insurance?
I got the same letter today. I'm sure I read something about this somewhere but for the life of me can't think where it was. On a positive note they're taking some of the M&P staff. Still bet it costs more next year!
Nope. I actually found out this morning when I rang up to check up on some minor details. I found the letter when I got home. Their new call queueing system ain't the fastest by a long chalk. The person I got through to was helpful, though.
Blimey, I'd assumed that the letter was just more postal spam until I read this. Good job I'm not as quick at binning stuff as I should be. Hmmm, Wonder how much the premiums will go up then? John