Leaking Hein Gericke Jacket...

Hi,

I'm hoping someone might have advice/experience about what to do about
a leaking jacket.

Hein Gerick Goretex Tuareg. 4 months old. Quite like it, no problems
until first time I wore it in anything other than a light shower when
I got piss wet. No apparent particular fault, just doesn't seem
waterproof - e.g. comes in through zips and the (supposedly Goretex)
thermal lining doesn't stop it coming in further.

I can see Hein Gericke not really wanting to give me back £210 for a
used jacket but by the same token it ain't much good to me when it's
raining more than a shower which defeats the purpose of why I bought
it. I'd be happy to exchange and pay more for a better jacket if
they'll run with that (any recomendations?). If it had rained in the
summer I might have noticed earlier, pesky good weather.

Thanks for any advice
Darren

 

< snip >

Take it back.

If it's advertised as being waterproof, it should be waterproof, and you
should expect it to stay waterproof for a reasonable length of time.

Assuming, of course, that you're using it properly: has it go a flap
over the zip? Do you make sure that it's fastened down properly?

 

Is it guaranteed to be waterproof? AFAIK my HG Tribal Evo is.
Have you got all those little leaflets that came 'attached' to it?
One of those will probably be a guarantee slip. Take it all back
to HG and explain the situation.

 

Have you asked, I can't see a problem as long as you've got proof of
purchase. It's advertised as waterproof and IIRC Heinz Gherkin guarantee
their gortex for 2 years except for the gloves.
--
Ian
From & Reply-To are valid but filtered http://www.despammed.com
znvygb: (ROT13 all of it to mail me)
FAQ here http://www.ukrm.net/faq/index.html
98 FZS600, 72 T120R two#34 MIB#21 TWA#6

 

It won't be a problem if he has the receipt.

As you say, HG guarantee their gear for two years - but if it is a
genuine Gore-Tex jobbie, the guarantee is for the lifetime of the
jacket. This guarantee is from Gore-Tex themselves.

 

Thanks all for your comments - I had it all properly zipped up,
(velcro flaps battened down etc.) and I have the receipt so I won't
feel too cheeky taking it back now.

As I said, it didn't seem to be a particular fault with my coat
(unless someone at the factory forgot the Goretex lining) so I'd
probably prefer to try another jacket - any advice gratefully
appreciated. I don't mind paying if it's worth it. Preferably from
Hein Gericke (if they're good enough to pay up on the guarentee I'd
like to give them repeat custom). I'm after good weather protection, a
bit of armour (though not so I look like robocop), probably
three-quarter length. A relatively sedate colour scheme is also high
on my option list.

cheers for any advice
Darren

 

Not the first time I have come across a complaint about HG gear. It
took about an hour to get our money back last time, with the HG bloke
stretching the truth to breaking-point on the facts about how wind-proof
and warm the stuff was when it plainly wasn't. I really do think any
manufacturer would be pleased to have this sort of feedback from
customers, so as not to have any more. Personally I find their stuff
just too sooper-dooper hi-tech for their own good.

--
Dave OSOS#24 Remove my gerbil for email replies

Yamaha XJ900S & Wessex sidecar, the sexy one
Yamaha XJ900F & Watsonian Monaco, the comfortable one

http://dswindell.members.beeb.net

 

[snip]

Out of interest, does sir wear a Krug/Kriega rucksack?

I only ask as my Belstaff was retired in favour of the current Dainese
item 'cause it leaked. Now I have minor leakage with my Dainese and I and
others are now of the opinion that it's attributed to the pressing of the
chest-plate of my (otherwise lovely) Krug on the jacket.

If I wear the jacket without the rucksack, no leakage.
:-/
--
| Wik -UKRMHRC#10- 2000 ZX12R-A1 -DC#1 -'FOT#0 'FOF #39 - BOD#12 BOB#12
|# You don't believe me | "Experience is the worst teacher.
|That the scenery | It always gives the test first
|Could be a cold-blooded killer. | and the instruction afterward."
***** human response from wik at blueyonder dot co dot uk *****

 

Darren Lewis wrote

Take it back.

 

Boots Blakeley wrote

Now mine is 3 years old I can see why.

 

I've got the All Seasons Voyager jacket, warm[1] waterproof[2] and ~£150
IIRC

It comes in the one true colour

[1] Sometimes to warm in the summer even with the lining out
[2] I've had dribbles inside but either sweat or trickles down my neck

--
Ian
From & Reply-To are valid but filtered http://www.despammed.com
znvygb: (ROT13 all of it to mail me)
FAQ here http://www.ukrm.net/faq/index.html
98 FZS600, 72 T120R two#34 MIB#21 TWA#6

 

Boots Blakeley wrote

The proofing is starting to go noticeably on mine now, (now as in last
spring which was when I last recall riding in the rain) and it leaks at
the seams between body and sleeve and the creases on the inside of the
elbows.

The actual waterproof membrane bit has been frayed at the cuff since
about a week after I got it but as that is *always* covered by a glove
it has never been an issue.

aol but never cold in the winter.

 

No rucksack involved - Oxford tailpack on that occasion, not the
prettiest thing on the back of a bike but at least with its cover it
keeps things drier than my coat seems to.

cheers
Darren

 

Darren Lewis wibbled like a little girl....

The outer isn't waterproof, that should have been pounted out when you
bought it. The Goretex is in the removable liner on that model of
jacket.

I can see just the opposite. I was manager of Gericke shop for a while,
and their returns policy is well documented in their 'Best Practise
Manual'. Refunds and replacements are easily done, but it depends on
what length of time has passed since purchase as to whether you qualify
for a refund, you may just be able to get a replacement. If that is the
case, ask for a replacement of a different model, such as the Voyager 3
[1], there's absolutely no reason why they can't do that for you. You'll
find that they will need proof of purchase in the form of the original
receipt.

[1] £159-99, I've got one, and love it to bits. IIRC so have lots of
other ukrmers.

--
Lozzo
ZZR1100D, GPZ500S, CB250RS x3.
BOTAFOT#57/70a, BOTAFOF#57, two#49, MIB#22, TCP#7, BONY#9,
ANORAK#9, DIAABTCOD#14, UKRMT5BB, IBW#013, MIRTTH#15a/16,
BotToS#8, GP#2, SBS#10, SH#3, DFV#14, KoBV#3, HYPO#1.
Url for ukrm newbies : http://www.ukrm.net/faq/ukrmscbt.html
www.mjkleathers.com

 

Pip wibbled like a little girl....

According to the HG dogalogue, Goretex in Gericke jackets and trousers
is only covered by HG's guarantee for 5 years. I think that's when HG
decide they've done their bit. I've not heard of anyone taking a jacket
to Gore themselves after this time.

--
Lozzo
ZZR1100D, GPZ500S, CB250RS x3.
BOTAFOT#57/70a, BOTAFOF#57, two#49, MIB#22, TCP#7, BONY#9,
ANORAK#9, DIAABTCOD#14, UKRMT5BB, IBW#013, MIRTTH#15a/16,
BotToS#8, GP#2, SBS#10, SH#3, DFV#14, KoBV#3, HYPO#1.
Url for ukrm newbies : http://www.ukrm.net/faq/ukrmscbt.html
www.mjkleathers.com

 

Dave Swindell wibbled like a little girl....

Personally I find their stuff bloody good value for money.

--
Lozzo
ZZR1100D, GPZ500S, CB250RS x3.
BOTAFOT#57/70a, BOTAFOF#57, two#49, MIB#22, TCP#7, BONY#9,
ANORAK#9, DIAABTCOD#14, UKRMT5BB, IBW#013, MIRTTH#15a/16,
BotToS#8, GP#2, SBS#10, SH#3, DFV#14, KoBV#3, HYPO#1.
Url for ukrm newbies : http://www.ukrm.net/faq/ukrmscbt.html
www.mjkleathers.com

 

Lozzo was seen penning the following ode to ... whatever:

AOBLOODYNTL

 

SWMBO bought over UKP400 worth of supposedly windproof and wonderfully
warm gear, that wasn't, from HG in Glasgow, wore it to Gretna in dry
weather, where we had to stop before she froze her tits off (it was
May), and we put it away in HG bags in the sidecar, and took it to HG in
Southampton a few days later for a good complaining session. Manager of
shop argued the toss, and was very reluctant indeed to refund her money.
So when was this wonderful Best Practice Manual written??? We are not
fair-weather-only riders, and we expected the literature to tell the
truth. Nice catalogue, pity the blurb didn't matching up to reality.

--
Dave OSOS#24 Remove my gerbil for email replies

Yamaha XJ900S & Wessex sidecar, the sexy one
Yamaha XJ900F & Watsonian Monaco, the comfortable one

http://dswindell.members.beeb.net

 

Went to J&S in Newbury a year or so ago asking if they had any
waterproof overgloves.

The response?

"We don't sell those, don't need to since we sell waterproof gloves".

My reply...

"Well I wish you'd fucking sold me some of those since the last two
pairs I bought leak after about 40 minutes in heavy rain".


J&S bloke then found lots of reasons why waterproof stuff would let
water in.

I've always found J&S unsatisfactory to deal with. Can't quite put my
finger on it but I always feel I'm being ripped off. Mind you they do
sell Arai lids cheap from time to time.

My favourite shop for bike stuff is HRS in Bristol, not a fantastic
range, decidedly downmarket but they look after you.

 

Dave Swindell wibbled like a little girl....

I'd say this was more of a reflection on your wife's circulation, rather
than the products you bought. I have *never* *ever* known anyone
complain about HG gear's windproofing or warmth, quite the opposite in
fact. Most people complain that it's too warm and lacks adequate
ventilation in summer.

As an example, a couple of years ago I borrowed Pip's Bandit 1200S[1] to
visit Beelzebub just outside Glasgow. The bike was with a relative of
his just off the A66 and I'd chosen one of the worst storms to ride in.
I was wearing a 3 year old HG Zoom jacket that I'd paid 80 quid for off
the 'sale rail'. Under that I was wearing a T-shirt and that was it.

It took me almost 3 hours to do that relatively short journey cos the
weather was that bad. When I arrived at Bee's house I was still warm and
dry. I'd worn that jacket through two winters and never once been cold
or wet, even when there was snow falling and ice all around.

I've since replaced that jacket, not because it failed to do its job,
but because it wasn't all black and Nigel Eaton took the piss out of the
colour[2]. The Voyager 3 that I have now is the same, toasty warm and
dry.

BTW, Mark, the manager you saw at Southampton, is a wanker. He's no
longer the manager either. I no longer work for HG, I fell out of bed
with them, but the products they sell are second to none and the best
value for money you'll ever buy.

[1] The fairing on those doesn't do much to keep the weather off you.
[2] Mainly black, but with bright orange panels

--
Lozzo
ZZR1100D, GPZ500S, CB250RS x3.
BOTAFOT#57/70a, BOTAFOF#57, two#49, MIB#22, TCP#7, BONY#9,
ANORAK#9, DIAABTCOD#14, UKRMT5BB, IBW#013, MIRTTH#15a/16,
BotToS#8, GP#2, SBS#10, SH#3, DFV#14, KoBV#3, HYPO#1.
Url for ukrm newbies : http://www.ukrm.net/faq/ukrmscbt.html
www.mjkleathers.com