Welll I phoned CN customer service first thing and explained how the policy details were incorrect. She, a very friendly northerner, was quite suprised, but amended my details and fed it back into the system. Given the new details--I was somehow expecting this--she said that the underwriters would not insure me and she would have to look for another underwriter. She eventually gave me a quote that was totally silly and I told her so. She offered to give me a full refund without my asking for it, which I thought was very reasonable. I asked in passing whether she had included my no claims, as the quote seemed unreasonably high. She then told me didn't have me down had having any no claims: the mistakes were toting up. She was getting annoyed now that there were 3 errors and she would have to run it through the system again. It ended with me paying an extra 50 quid over the original quote and I found this acceptable seeing as there was breakdown recovery thrown in and it was only £45 dearer than Bennetts. So what have I learnt. CN are a reasonable bunch, but do double check the details with operator giving the quote in the first place. Mudlark XL659V;XT600E;XJ600N
In uk.rec.motorcycles, mudlark said: I got a *very* good quote off them for the CBR, in fact, it was a cheaper deal than I was paying on my bandit - notwithstanding my occupation at the time. They only made one error on the certificate, and that was the spelling of my name. She was very apologetic and a new certificate landed on my mat the next morning. Very good indeed.
