It's that time of year again ... Has anyone heard of an outfit called Bike Team Ltd? If so, are they any good? -- Elly - a tired Pixie ZX9R-E1 - <Giggles> Spike - FZ400 - It's dead Jim! MRO#32 ibW#25 BoTAFOT#46 BoTAFOF #46 GP#1 UKRMRM#00 TWA#3 http://www.garagepixies.co.uk elly at garagepixies dot co dot uk
They've been my broker for two years - they are okay - not outstanding customer service, but they did give me a discount for an advanced course I did. So overall - recommendation with a slight reservation
I've been with them for 2.5 years, I think, and I've found the customer service to be excellent - very friendly to deal with on the phone. Recommended with no reservations.
I just always seem to get the same bloke, who always seems very stand off-ish - maybe it's in reaction to my phone demeanour, but I'm not sure as I don't get it elsewhere. So long as Equity Red Star aren't the underwriters.
I think JP uses them as well. I might be using them or it might be H&R. Can't remember which was this year and which last. I'll check when I get home.
dwb did scribe: What's wrong with ERS? They've been my underwritiers for two years. -- John (jsp) SV 650 Black it is And Naked
Hmmm, think I've spoken to him once - I think that's just the way he is. I think I usually speak to the same lass, and when I've phoned to speak to them about a letter I've received from them, she's bright enough to actually remember sending me the letter. Can't remember. They're all as bad as each other though.
They are brokers, they got me the cheapest quote with CIHAGM ins and pillion, the service was good, the chap phoned me back and followed up on his promises. Recommended -- Martin: "For a minute there, you bored me to death." VTR1000 Firestorm TDR250 http://ukrm.net/BIKES/Yamaha/tdr250.html martin dot smith nine zero three at ntlworld dot com
I think they're a bunch of useless cnuts, who couldn't organise anything even if you'd written them instructions (which I did).
Lovely, thanks to all for the recommendations. I phoned 'Bike Team' this afternoon and spoke to a pleasant chap called Paul. Very helpful plus they've trimmed about £40 off my premium from Aunty Carol (who was unwilling to move at all on the renewal quote they sent out). Cover is with Equity Red Star (as was Aunty Carol's) - I've had bikes underwritten by them before so I think I shall give them a go for this year's renewal. -- Elly - a tired Pixie ZX9R-E1 - <Giggles> Spike - FZ400 - It's dead Jim! MRO#32 ibW#25 BoTAFOT#46 BoTAFOF #46 GP#1 UKRMRM#00 TWA#3 http://www.garagepixies.co.uk elly at garagepixies dot co dot uk
dwb emerged from their own little world to say ERS operate the BMW scheme. They have lost a lot of customers by acting as Dan describes[1]. BMW dealers sort quotes for new business and the prices are often very good. The problems come when owners change bikes or want to make a claim as this involves direct contact with ERS. I wouldn't be surprised if BMW find another service provider in the near future. [1] search the archive at www.ukgser.com for details
Yes. And if you do, make bloody sure it's easy to prove it's the other parties fault as I can't imagine the hassle it would be if it were anything but cut and dry if my experiences were anything to go by.
dwb did scribe: Ahh, the horns of a dilemma. See, these Bike Team people have given mt the best quote by a good margin. Underwritten by ERS.... Hmmm -- John (jsp) SV 650 Black it is And Naked