I can't. The fact that I was happy to let a 17 yo learner drive the car should have indicated that I wasn't too bothered if it got pranged. Heh, calm is not how I'd describe a car full of teenagers going out for the evening. Heh, cnuts. I am now with KGM, no claims experience as yet mind. -- Dan L (Oldbloke) My bike 1996 Kawasaki ZR1100 Zephyr M'boy's bike 2003 Honda NSR125R (Going) Spare Bike 1990 Suzuki TS50X (Patio Ornament) BOTAFOT #140 (KotL 2005), X-FOT#000, DIAABTCOD #26, BOMB#18 (slow)
I have a Barclays Premier account, and that means I get direct-dial access to a Personal Account Manager. It's pos.
Definitely different brand perception. I would have expected that there was a great overlap between Argos customers and Co-Op customers based on the sort of tat I've seen in the window of Co-Op shops. But it's all probably deep based prejudice.
Well, I've got a pretty normal Lloyds TSB account but they've recently assigned a Personal Account Manager who now helpfully rings me every few months when she notices that there's a largish amount of money in the account and asks me if I'd like her to arrange a transfer to my deposit account. Strangely she doesn't notice that the money has just been transferred by me from my deposit account to my current account...
The banks are a different place, mainly students and free spirit, tree hugging types. This isn't helping dispel the prejudice is it?
I've been with Gnatwest since I was 16. Only ever had one confrontation with them, which was sorted. Other than that we leave each other alone [1]. [1] At one stage they started phoning me with sales calls dressed up as surveys. I told them I was really happy with Natwest as they didn't hassle me with any kind of contact other than monthly statements, and if that arrangement were to change, I would bank elsewhere. They don't seem to phone any more, which is nice ;-) -- Dan L (Oldbloke) My bike 1996 Kawasaki ZR1100 Zephyr M'boy's bike 2003 Honda NSR125R (Going) Spare Bike 1990 Suzuki TS50X (Patio Ornament) BOTAFOT #140 (KotL 2005), X-FOT#000, DIAABTCOD #26, BOMB#18 (slow)
I reckon that's part of the make *you* feel guilty about not liking the service. If one complains then the suggestion that it maybe a racial issue will deflect a percentage of the justified complaints. Don't know, my youngest was going to open an account with them for their higher interest 5% iirc. Which since she's a student and able to refund the tax she should get in full but still with instant access should she need it. She's just opened an account with Nat West but I see up there ^^^ you have already used and decided against them. I made the mistake a couple of years back of giving some business to Barclaycard after swearing about 15 years ago to for ever avoid them. I wished I'd listened to my own advice.
When they were girobank and part of the Post Office the service was always very good. The decline since A&L took over has been huge but gradual so customers take a while to notice. I binned them about 10 years ago but Kate still keeps an account solely because we're so rural that the local post office is such a useful place to be able to bank.