Great Service!!(David Sliver Spares) :D

Discussion in 'Classic Motorbikes' started by Shep©, Oct 26, 2004.

  1. Shep©

    Shep© Guest

    In these days of rip-offs and bad service and automated answering
    services located somewhere in space I'd just like to thank and tell a
    small story of excellent service.

    Some weeks ago I bought a gasket set for my Cx500 from ,
    http://www.davidsilverspares.co.uk/
    Ready for a de-coke.Did the de-coke but the gaskets blew after only
    around 30 to 50 miles.When I took the heads off they had blown really
    badly and nothing like I had seem before.Heads were correctly torqued
    and re-torqued etc.I just put it down to bad-luck and a bad set of
    gaskets.Re-used an old good set with some,"Red-hermatite" to keep me
    going,no probs(and still going well).

    Anyway.Wasn't too miffed as I've had a lot of good stuff off them
    but thought I'd send them back to David Silver to show them as they
    had disintegrated pretty badly and thought it may just be a bad
    set.Didn't expect a refund as such just hoped I might get another free
    set of head gaskets as all the other gaskets in the Set were ok or
    some small token gesture.
    Got a phone call last Sat morning from them and it may even have
    been Mr.Silver himself,don't know as the guy was very
    knowledgable.Explained the situation and without pause or thought he
    offered me my money back or a replacement set.I thought I could do
    with the head gaskets more than the money so said yes to the Gaskets
    as I have a spare engine to build.

    This morning I received a relacement,"Full Gasket Set"!

    Kudos,thanks and respect to a company that seems to actually take care
    and pride in it's customers.
    I will continue to use them and recommend them.

    Shep :)




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    Shep©, Oct 26, 2004
    #1
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  2. Agree 100%.

    I've had loads of stuff off them, and the service is fantastic. The
    prices vary from absurdly cheap (for stuff nobody else wants) to JESUS
    CHRIST! for stuff that's in short supply and huge demand (well, he has a
    business to run).
     
    The Older Gentleman, Oct 26, 2004
    #2
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  3. Shep©

    David Guest

    Great business, if you have a Honda built before the 21st century.
    Recommended.

    -David
    '73 Norton Commando 750
     
    David, Oct 27, 2004
    #3
  4. Shep©

    Timo Geusch Guest

    David was seen penning the following ode to ... whatever:
    David Silver actually also does spares for modern 'ondas.
     
    Timo Geusch, Oct 27, 2004
    #4
  5. Spares for grey imports too.
     
    The Older Gentleman, Oct 27, 2004
    #5
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