Good Service from Clarks (Birmingham)

Discussion in 'UK Motorcycles' started by GarlicMonster, Aug 12, 2005.

  1. Hi

    It's nice to be able to report some good service.

    I have a 51 plate R1150R with about 12K on the clock. After a ride at
    the weekend I noticed a bit of an oil leak around the base of the front
    suspension shock.

    Rang my local dealer and found out

    1) They do this sometimes
    2) No, there's no serviceable parts inside
    3) A replacement costs £225 plus fitting (£47)

    Mumble grumble

    Contacted Clarks for a second opinion and everything was confirmed
    *except* Clarks offered to contact BMW UK for me.

    Next day I received a call from them and BMW have offered 50% off the
    price of a replacement (which will have 2 years warranty)

    All this despite the fact that the bike wasn't originally supplied by
    them, has never been serviced by them and I have never bought anything
    from them. Athough in future I think I know who will get my business.

    GM
     
    GarlicMonster, Aug 12, 2005
    #1
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