Alright, it is a bit twisted, but what would you expect? I needed to speak to my local DVLA office this morning, so I checked the website and found the specific Luton DVLALO 0870 number. There is a bit of blurb advising that the call will be routed through the DVLA Swansea call centre initially, but will shuffle you off to where you want to be as you progress through the menus. Ok then, I pressed the star and off I went. Some fourteen 7-or 8-choice menus later (none of them were _exactly_ on-topic, of course) I ended up listening to hold music. Then there was Dim Welsh Tart #1, followed by DWT #2, #3 and #4, interspersed with the bloody hold music. Eventually they saw fit to supply me with the number that I needed in the first place, so I could call Luton direct. TFFT, only 30 fucking minutes. And my point? The hold music all the way through: "Road To Nowhere", by Talking Heads.