While I'm on the subject of unecessary rip offs we got Claire's renewal notice for the car insurance last week. I did a few onlince to see if I could get it cheaper and (un)surprisingly I could. However I couldn't get any of them to quote for protecting her NCB. When I phoned to ask one they told me that protection only applies for up to 1 claim per year or 2 in any 3 year period. Hmm thinks I looking at the renewal notice from Direct Line, in particular the £60 for NCB protection, I wonder if they have a different policy about protection so I phoned them to ask. Shockingly the answer was "no" they allow you 2 claims in a 3 year period so if we'd simply renewed we'd have paid our £60 and then if we'd claimed she would still have lost her NCB [1]. Tossers, they were crap as well. When the car was recovered all it needed was cleaning and a check over. Nothing needed doing and yet it somehow took them 3 weeks to get it back to them. I guess they are cheap(ish) because the cover is kak. [1] In fairness they did say you only lose 2 years NCB but the principle is the same.