blueyonder is... hopeless.

Problem Description:
Please enforce your AUP with regards to Usenet.

Reply from blueyonder:
It appears you've uploaded the mp3 to the htdocs folder. Delete it from
that folder and reupload it to the main root directory (where the html
file is). I hope this resolves your issue

Anyone know an encyphalitic monkey with a frontal lobotomy
that needs a job? Blueyonder might be hiring.

 

Also sent a few abuse reports - Got a proper auto-response.

Thank you for your message to . Your email has been
received and will be processed in due course. This particular reply has been
used because the mail was sent from a non-blueyonder email address.

Please do NOT send any email attachments to this address as they WILL be
deleted for security reasons.
If you need to send firewall reports spam email headers etc. please include
them in the body of your email.
We can only take action under our Acceptable Use Policy against people
misusing our own service, and not those of other ISPs.

Due to the overwhelming amount of email received at this address, you may
not receive a human response. Please be assured that your message will be
read and your concern will be noted.

If your message is a complaint regarding Unsolicited Email or Newsgroup
abuse originating from an blueyonder account, please be sure to include ALL
header information in your complaint. Complaints without full header
information cannot be processed.

blueyonder's Acceptable Use Policy does not permit the sending of
Unsolicited Commercial Mail or Newsgroup abuse and such activities are not
tolerated.

We will investigate to determine if there has been a breach of our
Acceptable Use Policy. If there has, we will contact our customer and
mandate that the activity ceases. Further breaches will lead to termination
of the customers' account and, where appropriate, legal action.

If you are a blueyonder customer and your message is a complaint regarding
Unsolicited Email or Newsgroup abuse originating from outside of blueyonder
please be aware that there is little we can do to stop this. We are
planning user-definable mechanisms to deal with this problem which will
become available in due course.

Thank you for your cooperation.

Regards,

The blueyonder Abuse Team.

 

Using the patented Mavis Beacon "Hunt&Peck" Technique, Dave

AOL

--
Wicked Uncle Nigel - Manufacturer of the "Champion-105" range of rearsets
and Ducati Race Engineer.

WS* GHPOTHUF#24 APOSTLE#14 DLC#1 COFF#20 BOTAFOT#150 HYPO#0(KoTL) IbW#41
ZZR1100, Enfield 500 Curry House Racer "The Basmati Rice Burner",
Honda GL1000K2 (On its hols) Kawasaki ZN1300 Voyager "Oh, Oh, It's so big"

 

Oh, I got the auto-response.

However, knowing what I know about how blueyonder
deals with abuse (it seems they wait until the mailbox
is full or something) I also sent a note to support to
have them kick the abuse team into life. The worst
they could do is "wrong team, please resubmit".

Instead, they sent me something about an mp3 issue.

And you didn't have to include the entire text of
the autoresponder.

 

Same here, and I am a TW customer

 

AONTL
--
Alex

Hermes: "We can't afford that! Especially not Zoidberg!"
Zoidberg: "They took away my credit cards!"

www.drzoidberg.co.uk
www.sffh.co.uk
www.ebayfaq.co.uk

 

AOTW surely

 

<snip>

"Blueyonder"