Bennets Insurance - Treat as Toxic

In short, don't use Bennetts.
I am in two disputes with these fools, the first concerns an accident last
September when I was hit in the side by some nice lady, ( who subsequently
lied to her insurers, stating that I rode in the her side, God Bless you
Madam, and may you receive all you deserve). They have not refunded the £
250 excess and I am still awaiting a letter stating that my no claims bonus
should be for 1 year, not 0.
OK, whinging biker not getting paid out.
The second is however far, far more serious. In May this year I was sent a
renewal letter by Bennetts which quoted an outrageous price. I phoned them
to advise that I did not wish to accept their quote, and got my insurance
from CN.
I was therefore astounded to receive a letter from Bennetts a few days after
the start of the insurance, enclosing a new certificate of insurance. I
immediately phoned to tell them this was wrong, and spoke to some person who
plays with themselves, whi informed me that a fee would be payable if I
cancelled the insurance. I advised this git that I had phoned and this was
confirmed. He then told me that the tapes would be listened to, and they
would phone me back Unsurprisingly, they didn't.
My considered advice is to have nothing whatsoever to do with this company,
and tell your mates likewise.
ATB
Chris (Old K100 RS)

 

When cancelling any contract, do so via Recorded Delivery.

_Always_.

D.

 

Bollocks. Substantially temporaneous notes of a phone call, or other
event, are admissible as evidence.

And there wasn't a contract here to cancel. Duh.

 

'a renewal letter' ? Doesn't that mean that he was already insured with
them?

Anyway, I've had two contracts 'tacitly extended', because I didn't
cancel them via RD.

D.

 

Which is an "Offer" not a contract, it doesn't become a contract until the
other side "Accepts" the "Offer"

--
Steve Parry
BMW R45, 01 Kawasaki ZX12-R, 07 K1200GT SE
95 BMW F650, 87 Yamaha FS1, Sukida SK90PY, 91 Kawasaki AR50,
07 VW Passat SE Estate for comfort
www.gwynfryn.co.uk

 

Which is an "Offer" not a contract, it doesn't become a contract until the
other side "Accepts" the "Offer"[/QUOTE]

Ah, my mistake. I sort of assumed that something that didn't exist,
couldn't be 'renewed'. I need to get back to my basic English grammar
books.

D.

 

Sometimes it has to be spelled out, doesn't it?

 

Poor TOG... so desperate to 'score one' over Des, that even an
_entirely_ understandable (based on the reading of the original post
[1]) error by me, prompts his usual round of vitriol.

Have you thought about cutting your red meat intake ?

D.

[1] 'The second is however far, far more serious. In May this year I was
sent a renewal letter by Bennetts which quoted an outrageous price. I
phoned them to advise that I did not wish to accept their quote, and got
my insurance from CN'

 

des wrote:

Pretty standard in France, but not the UK. The French always have a
silly notice window they specify to cancel it as well. I think my car
insurance is something like 2 months before the renewal otherwise I have
to stay with them for another year.

 

I fail to see how you misunderstood that

 

So, how is this Bennets fault ?
You have had an accident.
There is a claim going through
The parties disagree

I will make a guess you were FC, so claimed against your insurance and
they have paid out. Until the insco recieve notice that you were not at
fault the NCD will be removed.

Been there, done that. PITA but that is the way it is.

Fine, no problem with that.

Again, not a problem, you have not paid for the insurance, so no issue.

Web cam ?

And you will find a load of people who will tell you otherwise.

 

And if *Bruce* can understand it....

 

How nice. A contract isn't a contract, then.

 

Of course you do, Bruce. Of course you do ..

D.

 

If you sign with these terms then its a contract, yes.

 

*ding*

S'quite amusing to see the reactions from TOG. Pity it's not Cab or
he'd just reply, 'you're French'. **** me, it must be _tearing_ him up,
that...

D.

 

Legally, yes, I s'pose. Interesting insurance law they have in France.
I'm assuming they let you know what the new premium will be in the same
advance period.

 

Law changed 28/01/05 to protect consumer.

The consumer must be told *in advance* that the contract will be tacitly
reconducted on day D, and that cancellation must occur before Day X.
If the consumer is informed less than 15 days before renewal date (Day
X), or after the renewal date, he *must* be informed by the same notice
that he has a 20 days period to cancel the contract, beginning the day
he got the notice (stamp date).

If he was not informed or if the notice sent did not follow the
prescriped form, he can cancel the contract without any penality, with a
"Lettre Recommandée". The cancellation is effective the day following
the stamp date.

 

Thanks. I always think an intelligent genuine native of the country is
more likely to dispense correct advice, rather than an ignorant late
immigrant.

In the UK, incidentally, a recorded delivery letter is not taken as
legal proof of delivery. Or it wasn't when I had occasion to wave a
few in court, many moons ago.