AMC Headache

Discussion in 'Australian Motorcycles' started by Stunster, Jul 5, 2006.

  1. Stunster

    Stunster Guest

    Just wanted to see if anyone else has had as much pain as I have had
    dealing with
    "Australian Motorcycle Components" http://www.amcmotorcycles.com/

    I have purchased two things from them now and both times it has been
    the longest wait and given me the biggest run around headache of any
    online purchase I have ever made.

    I first purchased a screen for an ER-5 which I was told they had in
    stock. After 3 weeks I hadn't received it so I called for two straight
    days before someone answered and after about 10mins of fumbling around
    they told me my credit card was rejected, we worked through that, they
    had written down one of the numbers wrong. Don't know why I
    couldn't have been called three weeks prior and told. Another week
    and a half went past and I still hadn't seen it. Called again and now
    it was on back order because their stock was damaged. Finally got it
    after about 7 weeks...

    Second thing I bought was a Gel Tank protector, again two weeks go by
    and I hear or see nothing. Tried for 4 days this time, left messages,
    send emails spoke to someone once, left a message to talk to the
    "orders" who never got back to me. Finally got through today and they
    have no idea and will call me back.... Do you think I am holding my
    breath...

    I have now decided that I will never deal with AMC again, their phone
    manner is very unprofessional and their attitude towards customers I
    think is terrible.
     
    Stunster, Jul 5, 2006
    #1
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  2. See what they've got on special,
    Belly Pan - Kawasaki ER5 - One Only.
     
    Alan Pennykid, Jul 5, 2006
    #2
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  3. Stunster

    wayne Guest

    yep they were terrible for me too, i ordered some indicators from them,
    it took them about 2 days to withdraw my money , but i never recieved a
    dammed thing from them, no replies to emails no answers to phone calls.
    all up they ripped me off 40 bucks , then i tried reversing the
    tranaction on my cred card, and the bank was just as annoying!

    wayne
     
    wayne, Jul 5, 2006
    #3
  4. Stunster

    Biggus Guest

    <snip>
    after all that you went back for more?
    a fool and his money.........
     
    Biggus, Jul 5, 2006
    #4
  5. Stunster

    Rod Bacon Guest

    Ditto...
     
    Rod Bacon, Jul 5, 2006
    #5
  6. Stunster

    Kevin(Bluey) Guest

    Have had good experiences with motorcycle-accessories.com.au, great
    service ,nice people in the phone order section, and fast delivery .
     
    Kevin(Bluey), Jul 5, 2006
    #6
  7. Stunster

    Hammo Guest

    You reckon that would have helped after the non-action with phone calls,
    especially with what the OP has stated below?

    Hammo
     
    Hammo, Jul 5, 2006
    #7
  8. Stunster

    FuTAnT Guest

    How many freaken chances does he need to be given???
     
    FuTAnT, Jul 6, 2006
    #8
  9. Stunster

    Biggus Guest

    be careful, corks will say your a grump :p
     
    Biggus, Jul 6, 2006
    #9
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