A Mini Rant.

I'm not convinced that's what they are doing. "The cheapest option" is
not always equal to "the best value for money", it's more like "the
nicest looking numbers"...and a bonus for some faceless manager.

Hey, if I could find reasonably a well paid job working for a UK
company, like the one I used to have where we sold systems to the
manufacturing industry before the marketplace collapsed (oops, bad
choice of industry there) I'd gladly change jobs.

The fact is globalisation is winning, and will continue to do so until
something breaks, or there's no wood left to put in their fire. Then
maybe we'll see a gap in the market for smaller organisations, and more
local economies to re-assert themselves. That may not be in my lifetime
though.

 

What scares me is I work in oursourcing, and I'm worried about being
outsourced.

 

I don't think the problem is Delhi per se, its more the proliferation of
call centres staffed by people who have no experience of the environment
into which they are selling/suppliying/supporting. My own recent experience
was with Norwich Union, I don't believe the call centre location was a
problem; Norwich, Delhi, Mumbai would all have been equally unitelligible!
However, the most significant problem I encountered was the use of a call
centre staff and systems - bring back "personal service"!

 

Cane

Your empire of fillies can hardly described as a niche market though, can
it?

 

Oh I dunno Peter, we've certainly filled a little crack, as it were.

In order to improve efficiency and increase profitability we will also be
outsourcing certain aspects of our operation. Punters will phone and book a
range of Eastern Block beauties though our Beijing call centre. Your credit
card payment will anonymously be processed buy our remote Russian serves and
you will be sucked off by a middle aged woman from Penge.

--
cane [at] ukrm.org ¦ fireblade, r30
botafo t#50 f#03 YTC #15 bbb #6 apostle [kotl]
New? http://www.ukrm.net/faq/ukrmscbt.html
Rideout? http://www.horrible.demon.co.uk/botafof/
"Brace yourselves ladies, I'm coming in dry"

 

Well, in my experience, outsourcing software development only works
under very particular circumstances, and those circumsatnces are
definitely not those where you want innovation and creativity. And
the whoel culture in India is wrong - they don't question, they don't
challenge - you get no dynamism in the process. You end up getting
exactly what you asked for, which is rarely what you actually want

 

heh. There are some subjects I do actually know a bit about, you know

<this space left blank for "humourous" suggestions>

 

lol, just like buying from China... but not as rusty and out of tolerance.

--
cane [at] ukrm.org ¦ fireblade, r30
botafo t#50 f#03 YTC #15 bbb #6 apostle [kotl]
New? http://www.ukrm.net/faq/ukrmscbt.html
Rideout? http://www.horrible.demon.co.uk/botafof/
"Brace yourselves ladies, I'm coming in dry"

 

Hardly a long list though, is it Neal.

--
cane [at] ukrm.org ¦ fireblade, r30
botafo t#50 f#03 YTC #15 bbb #6 apostle [kotl]
New? http://www.ukrm.net/faq/ukrmscbt.html
Rideout? http://www.horrible.demon.co.uk/botafof/
"Brace yourselves ladies, I'm coming in dry"

 

Becuase the only constant in business is change.

 

In the 3 years or so that I've been working with offshore developers it's
gone from 'lets move it all offshore' to moving just the code-monkey stuff
and having all the project management being done by people who know the
business. As they get more of a handle on how the business works they are
doing more project management type stuff themselves. But are also becoming
more expensive, so no doubt the powers that be will find somewhere else
cheaper in the world and the whole rigmarole will start again.

 

Get with the 21st century, granddad. Attitudes like that are _so_
1900s.

I'll grant you that, but really that's the only thing I think you can
legitimately complain about here.

Racist.

 

A racists? Certainly not, I haven't raced this year.

I don't think it's unreasonable to assume that a British company who
supplies products to a British population in Britain should have their
customer services in this country. This way some of the gross profit
generated will stay in this country. It would also be useful if we could
understand what they were saying.

I know I shouldn't but I felt a little uneasy with a person in Delhi
reading out my personal bank details.

 

I'm not too bad with the Indians, it's the fuckin' porridge wogs I can't
understand.

--
cane [at] ukrm.org ¦ fireblade, r30
botafo t#50 f#03 YTC #15 bbb #6 apostle [kotl]
New? http://www.ukrm.net/faq/ukrmscbt.html
Rideout? http://www.horrible.demon.co.uk/botafof/
"Brace yourselves ladies, I'm coming in dry"

 

Isn't he just a farawayist?

 

Well said that man.

Did you see the 'Globalisation is good' programme a couple of weeks
back? Slightly annoying Swede presenter, but the stuff he portrayed
was good, all about how the majority of Taiwan has been revolutionised
from peasants to factory workers to skilled office workers in just 3
generations.

 

Don't suppose you fancy telling our MD that do you

As Ginge said somewhere else it's a case of they are cheap and can throw
lots of people at it now and so we *might* meet the ridiculous deadline
our Sales Director's bonus depends on!

It will be 'interesting' to see what kind of stuff we get and how many
people are left here to pick up the pieces [1]

Cheers

[1] One of our most talented developers handed his notice in last week.
He's quitting IT altogether to become a train driver. Admittedly he has
other reasons but outsourcing his job probably didn't give him a load of
motivation to stay on.

 

Couldn't you get a job with the outsourcing company?

 

Duh! Actually I think only 3 (2 when they finally stop bailing out our
pension scheme) of them are probably true

 

Yup, same here. Far from making the retirement age later, I think the
government should make it earlier. I'm quite happy to retire and let
someone in India or any other country do this tedious crap.

If my pension fund doesn't get fucked over in the meantime/tomorrow of
course...